NHTSA Complaint #10654820 — 2011 VOLKSWAGEN JETTA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10654820 |
| Vehicle | 2011 VOLKSWAGEN JETTA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 66,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
WHILE DRIVING IN A RESIDENTIAL AREA, THE JETTA TDI ENGINE LIGHT BEGAN FLASHING AND THE ENGINE STARTED LUGGING. ACCORDING TO THE DEALER, THIS IS DUE TO A KNOWN DEFECT WITH THE INTERCOOLER HOSE THAT TRAPS CONDENSATION IN THE SYSTEM. WHEN THE CONDENSATION FREEZES, THE ENGINE IS DEPRIVED OF AIR. ACCORDING TO THE FORUM POST BELOW, THIS ISSUE IS VERY WIDESPREAD AND CAN SOMETIMES CAUSE ENGINE DAMAGE FROM HYDROLOCK. IF THE CAR IS MOVING AT HIGH SPEEDS WHEN THIS HAPPENS, IT CAN BE DANGEROUS. VW IS CHARGING CUSTOMERS WHO ARE OUT OF WARRANTY OVER $1,000 TO FIX A KNOWN DESIGN FLAW. A RECALL SHOULD BE ISSUED TO PROTECT CUSTOMERS FROM THIS PROBLEM. FORUM DESCRIBING THE WIDESPREAD NATURE OF THIS ISSUE; HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5574701-TDI-INTERCOOLER-ISSUE-DESIGN-FLAW. *TR
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