NHTSA Complaint #11587738 — 2011 VOLKSWAGEN JETTA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11587738
Vehicle 2011 VOLKSWAGEN JETTA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine stalls intermittently while driving as listed in a recall for 2011 VW Jettas. How was your safety or the safety of others put at risk? I was at risk of an accident when the car stalls while driving on the road and on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the Ontario Volkswagen dealership has been able to see the car intermittently stalling while being serviced. I took the car to the Volkswagen dealership and asked them to contact corporate for a solution to the problem. They replaced 2 sensors and the problem still persists. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages appear prior to engine stalling.

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