NHTSA Complaint #10654712 — 2002 CHEVROLET MALIBU

THE CAR WAS TAKEN IN FOR ROUTINE MAINTENANCE. UPON INSPECTION THE GM MECHANIC SHOWED ME THAT THE BRAKE LINES WERE COMPLETELY RUSTED OUT. THERE ARE OTHER PARTS OF THE UNDER BODY THAT HAVE A LOT OF CORROSION. THERE IS POTENTIAL RISK OF FAILURE WHICH COULD LEAD TO AN ACCIDENT. THE CAR HAS UNDER 100,000 MILES ON IT, IS GARAGE KEPT AND VERY WELL MAINTAINED. UPON FURTHER RESEARCH, THERE HAVE BEEN MANY COMPLAINTS AND ACCIDENTS RELATING TO THIS SPECIFIC ISSUE ON GM VEHICLES. DISCUSSING THE PROBLEM WITH GM CUSTOMER SERVICE, IT WAS TOLD THAT IT WOULD THE RESPONSIBILITY OF THE LOCAL DEALER TO WORKOUT A METHOD OF PAYMENT BUT GM WAS ESSENTIALLY NOT GOING TO BE OF ANY HELP. THE LOCAL DEALER CLEARLY HAS NO INCENTIVE TO TO BARE THE COST OF THE REPAIR. THIS IS A ENGINEERING DESIGN FLAW THAT SHOULD BE TAKEN CARE OF BY THE OEM. OTHER VEHICLES BY GM HAVE HAD THIS PROBLEM BUT NO RECALL OR ACKNOWLEDGMENT OF THIS ISSUE IS PRESENT. OTHER OEM HAVE HAD SIMILAR PROBLEMS AND QUICKLY ADDRESSED IT HAS A FREE REPAIR/RECALL TO THE THEIR CUSTOMERS. *TR