NHTSA Complaint #10654629 — 2012 CHEVROLET CRUZE STEERING

Complaint Details

ODI Number	10654629
Vehicle	2012 CHEVROLET CRUZE
Component	STEERING
Date of Incident	February 24, 2014
Date Filed	November 12, 2014
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

ON A STRAIGHT AWAY THE VEHICLE WILL DRIFT AND WHEN YOU MAKE A CORRECTION THE STEERING WHEEL CATCHES OR STICKS. THE FIRST TIME IT HAPPENED IN FEBRUARY 2014 IT WAS DISCOVERED THAT THE POWER STEERING GEAR WAS DEFECTIVE AND WAS REPLACED UNDER THE 36,000 MILE WARRANTY. IT HAS FAILED AGAIN ON 11-10-14 FOR THE SAME ISSUE AND PART AT 51,000 MILES AND IS CURRENTLY BEING REPLACED BY THE DEALERSHIP AT MY COST OF $1,348.00. ON A SNOW COVERED ROAD THIS VEHICLE WOULD BE UNCONTROLLABLE AND COULD CAUSE A SERIOUS CRASH. IT MAY ALSO MIMIC AN OVER CORRECTION DUE TO THE SUDDEN JERK OF THE FRONT WHEELS. IF THIS WOULD OR HAS OCCURRED TO OTHER OWNERS, NO ONE WOULD SUSPECT THE POWER STEERING GEAR BECAUSE IT WOULD BE DAMAGED IN THE CRASH. *TR

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