NHTSA Complaint #10654417 — 2011 DODGE DURANGO

WHEN STARTING THE CAR, IT ACTS AS IF IT IS GOING TO START AND CONTINUES TO TURN OVER THEN SHUTS OFF. WE WERE ABLE TO GET IT HOME AFTER SEVERAL ATTEMPTS TO START IT. THE FOLLOWING DAY IT STARTED UP AS NORMAL. I DROVE IT TO RUN ERRANDS AROUND TOWN. THE FOLLOWING DAY I LOADED UP MY TWO SONS, AGES 3 AND 10 WEEKS IN THE CAR AND THE CAR WOULDN'T START AGAIN. I LET IT SIT AND THE FOLLOWING DAY IT SHUDDERED AND SHUT OFF TWICE BEFORE JUST ACTING LIKE IT WAS GOING TO TURN OVER WHILE THE RED LIGHTENING BOLT FLASHES ON THE DASH. NOW IT WONT START AT ALL. THE DEALERSHIP STATED I HAVE TO PAY OUT OF POCKET TO FIX IT BECAUSE THE RECALL ISN'T OUT YET. THEY ALSO REFUSED TO PAY FOR A RENTAL. THEY KNOW THIS IS AN ISSUE AND STILL REFUSE TO DO ANYTHING ABOUT IT. WHAT IF I HAD MY TWO KIDS IN THE CAR AND WAS STRANDED SOMEWHERE? THEY JUST DON'T CARE. I DON'T HAVE THE MONEY TO PAY FOR EVERYTHING UP FRONT AND WAIT TO BE REIMBURSED ONCE THE RECALL COMES OUT. NOW I'M STRANDED WITHOUT A VEHICLE FOR GOD KNOWS HOW LONG. THIS IS CRAP!!