NHTSA Complaint #10654260 — 2014 GMC ACADIA

FIRST INCIDENT: VEHICLE ENGINE TURNED OFF(STALLED)WHILE BACKING OUT OF PARKING SPOT. CAR LOST ALL POWER: BRAKES, STEERING, ENGINE SECOND INCIDENT: ONE WEEK LATER, SAME INCIDENT: VEHICLE ENGINE TURNED OFF(STALLED): CAR LOST ALL POWER, BRAKES, STEERING, ENGINE, THIS TIME ON HIGHWAY EXIT RAMP MOVING APPROX 35 MPH. VERY FRIGHTENING EXPERIENCE. WE CONTACTED GMC AND OPENED A CASE #[XXX] CAR HAS BEEN TO DEALER WHO KEPT IT FOR ONE WEEK AND COULD NOT DUPLICATE THE PROBLEM. THEY HAD NO EXPLANATION OR SOLUTION. SERVICE MANAGER, IN FACT, INFORMED US THAT HE "COULD HAVE TOLD US" HE FOUND A PROBLEM AND SOLVED IT BUT THAT WE SHOULD APPRECIATE HIS HONESTY! IN NOT BEING ABLE TO DIAGNOSE? WE HAVE NO FAITH IN THIS AUTOMOBILE WITHOUT A DEFINITIVE PROBLEM AND SOLUTION.WHILE DEALER DID SUPPOSEDLY RUN IT THROUGH TESTS, NO MENTION OF RECALL NOR OF ANY IDEA AS TO WHY THIS OCCURRED. ON- LINE REPORTS THAT A CHASSIS CONTROL MODULE COULD BE SHORT CIRCUITED BY SMALL METAL FRAGMENTS, POSSIBLY CAUSING THE VEHICLE TO STALL. DEALER DID NOT ADDRESS THIS NOR LOCATE IT. THIS PROBLEM WAS POSTED BY GENERAL MOTORS ON OCTOBER 1 2014, ALMOST TWO WEEKS PRIOR TO THE CAR GOING IN FOR ANALYSIS. MY WIFE AND 16 YEAR OLD DAUGHTER DRIVE THIS VEHICLE AND I AM IN FEAR OF AN ACCIDENT OR WORSE. PLEASE HELP US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR