NHTSA Complaint #10654255 — 2010 NISSAN MAXIMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10654255
Vehicle	2010 NISSAN MAXIMA
Component	STEERING
Date of Incident	November 10, 2014
Date Filed	November 11, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

ON NOVEMBER 11TH, AFTER WORK AT 3:10PM. I WENT TO MY CAR TO START IT. UNABLE TO START IT I CHANGED THE CAR BATTERY, CHANGED THE BATTERY IN THE KEYLESS REMOTE, BUT THE CAR STILL WAS UNABLE TO START. I CALLED NISSAN KOPPEL AND THEY SENT A MECHANIC TO DO A DIAGNOSTIC, THE RESULTS SHOWED THAT THE STEERING LOCK MALFUNCTIONED, AND I HAD TO BUY A NEW PART. ACCORDING TO THE TECHNICIAN I AM SUPPOSE TO BE UNDER THE WARRANTY DUE THE FACT THAT MY CAR WAS MANUFACTURED ON 09/09. IT COST ME $928.46 TO RECTIFY MY PROBLEM. I CALLED NISSAN AND THEY REFUSED TO REIMBURSE ME DUE THE FACT THAT MY MODEL IS NOT ON THE RECALL LIST. 8 HAVE PURCHASED THIS CAR IN 05/12/14. IT'S OUTRAGEOUS AND UNFAIR!!! *TR

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