NHTSA Complaint #10654213 — 2002 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10654213
Vehicle	2002 CHEVROLET MALIBU
Component	ELECTRICAL SYSTEM
Date of Incident	November 10, 2014
Date Filed	November 11, 2014
Mileage	116,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

IGNITION KEY COULD NOT BE REMOVED AFTER PARKING THE VEHICLE. GEAR WAS IN PARK AND BRAKE WAS DEPRESSED (WOULD NOT MOVE EITHER). COULD NOT TURN THE KEY OR START THE VEHICLE. TRIED EVERYTHING. VEHICLE WAS TOWED TO STS IN EWING NJ. THEY ARE WORKING ON THE VEHICLE AND IT APPEARS THEY NEED TO REPLACE THE ENTIRE UNIT, INCLUDING THE IGNITION SWITCH, AS THE LOCK CYLINDER ISN'T WORKING. THEY WILL NEED TO GET THE CODES FROM A CHEVROLET DEALER. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE, AND THERE WAS A RECENT RECALL (14350) AS THE DEALER HAD TO INSTALL A KEY INSERT AND KEY RINGS TO PREVENT AN UNINTENDED IGNITION KEY ROTATION. I BELIEVE MY CURRENT IGNITION PROBLEM IS RELATED TO THAT RECALL. *TR

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