NHTSA Complaint #10654154 — 2007 SATURN ION

I PURCHASED THE VEHICLE IN MARCH 2014. ON 7/17/2014 THE IGNITION SWITCH WAS REPLACED AT ASHEVILLE CHEVROLET IN ASHEVILLE NC. I HAD NOT HAD ANY ISSUES WITH THE IGNITION AT THAT TIME. ON 11/3/14 THE CAR STALLED WHILE I WAS DRIVING. I TOOK IT THE DEALERSHIP ON 11/5/14. THE DEALERSHIP KEPT THE CAR FOR 11/5 AND 11/6 AND REPLACED THE IGNITION COIL AND SPARK PLUGS AND STATED THAT IS NEEDED A MAP SENSOR REPAIRED. THEY VERBALLY INFORMED ME THAT THEY CHECKED THE IGNITION SWITCH AGAIN AND CHECKED THE FUEL PUMP FOR LEAKAGE (WHICH WAS ANOTHER RECALL). I DROVE THE CAR HOME ON 11/6/14 AND IT STALLED AGAIN WITHIN 20 MINUTES. I CALLED THE DEALERSHIP BACK ON 11/7/14 AND WAS INFORMED THAT TECHNICIAN THAT WORKED ON IT WAS NOT THERE AND THEY WOULD CALL ME BACK ON MONDAY (11/10). ON 11/10 I TALKED WITH THE DEALERSHIP AGAIN AND WAS INFORMED THAT THE TECHNICIAN THAT WORKED ON THE CAR WAS FIRED ON 11/7 AND I COULD BRING IT BACK IN FOR THEM TO CHECK IT. I TOOK THE CAR TO ANOTHER MECHANIC ON 11/10 WHO COULD NOT DO ANY WORK AS THE COMPUTER NEEDED TO BE "FLASHED" AS IT HAD NOT BEEN RESET WHEN WORK WAS DONE BY THE DEALER WHICH PREVENTED THEM FROM IDENTIFYING ANY ISSUES THAT MAY EXIST. I BROUGHT IT BACK IN ON 11/11 AND INFORMED THEM THAT THE CAR IS STILL STALLING WITH THE EXACT SAME ISSUE THAT I BROUGHT IT IN ON 11/5. THE DEALERSHIP COULD NOT CONFIRM THAT ANYTHING WAS EVER CHECKED REGARDING THE IGNITION SWITCH REPLACEMENT AND STATED THAT THE ALREADY REPLACED THE RECALLED IGNITION SWITCH. THEY FURTHER REFUSED TO RESET THE COMPUTER AND DENIED THE NEED FOR ANY FURTHER WORK. THE VEHICLE CONTINUES TO STALL WHEN THE CAR IS DRIVING AND THE DEALER IS WELL AWARE OF THIS ISSUE THOUGH THEY REFUSE TO TAKE ANY ACTION. *TR