NHTSA Complaint #11319384 — 2007 SATURN ION

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number 11319384
Vehicle 2007 SATURN ION
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage 173,387 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I NEED TO KNOW WHY YOUR SYSTEM SHOWS NO RECALLS FOR MY VEHICLE USING THE VIN NUMBER, BUT HAS (7) RECALLS IF I USE YEAR/MAKE/MODEL, THE SYSTEM SHOULD ALLOW ME TO RUN THE VIN, SEE ALL RECALLS, AND EVEN REPORT WITH PROOF IF THE RECALL IS COMPLETE, LIKE A CHECK LIST. YOUR SYSTEM IS USELESS IF THE MANUFACTURER IS NOT AGREEING TO THE RECALLS UNDER THE YEAR/MAKE/MODEL AND ASSIGNING THE RECALLS TO THE VIN TO GRANT APPROVAL TO DEALERS TO REPAIR, A DEALER WILL NOT COMPLETE A GM RECALL UNLESS GM APPROVES OF THE RECALL FOR A PARTICULAR VIN. I HAVE ELECTRICAL ISSUES WITH MY VEHICLE THAT FALLS IN THE CATEGORY OF THE RECALLS, BUT I'M NOT PAYING OUT OF POCKET FOR THESE REPAIRS, WHEN THEY ARE KNOWN SAFETY ISSUES.

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