NHTSA Complaint #10653843 — 2011 DODGE DURANGO

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND AFTER IT RESTARTED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,430. UPDATED 12/22/14*LJ THE CONSUMER STATED THE FUEL PUMP WOULD CONTINUE TO RUN AFTER THE VEHICLE WAS SHUT UP. THE FUEL PUMP FUSE HAD TO BE REMOVED AND PLACED BACK FOR IT TO STOP. UPDATED 05/26/2015 *JS