NHTSA Complaint #10653797 — 2006 BUICK LUCERNE

I AM WRITING IN REGARDS TO THE GM RECALL #14299. IGNITION ISSUE. WE RECEIVED A LETTER FROM BUICK/GM THE END OF SEPTEMBER. I CALLED THE LOCAL BUICK GMC DEALER TO SET UP AN APPT TO GET IT FIXED, AND SHE SAID I WOULD HAVE TO CALL BACK IN 2-3 WEEKS BECAUSE THE PARTS WERE BACKORDERED. LAST WEEK ON THE NATIONAL NEWS GM WAS COMPLAINING BECAUSE PEOPLE WEREN'T GETTING THIS PROBLEM TAKEN CARE OF AND THEY WANTED TO OFFER GIFT CARDS. I CALLED THE LOCAL DEALER AGAIN AND NOW THE PARTS ARE IN BUT THEY ARE BOOKED UNTIL DECEMBER 15 OF THIS YEAR BECAUSE NOW EVERYONE WANTS TO GET THEIR VEHICLES FIXED. SO I HAVE TO GO A LITTLE OVER ANOTHER MONTH BEFORE I CAN GET THIS FIXED? NOT REAL HAPPY ABOUT HOW THIS WAS HANDLED. IF THERE'S A RECALL, THE MANUFACTURER SHOULD HAVE THE PARTS IN STOCK BEFORE A LETTER IS SENT OUT TELLING UP TO GET OUR VEHICLE FIXED RIGHT AWAY. *TR