NHTSA Complaint #10653546 — 2010 CHEVROLET TRAVERSE

JULY 2014 MY TRAVERSE HAD AROUND 67,000 MILES ON IT, AND IT HAD STARTED OVERHEATING. WE TOOK IT TO A CHEVROLET DEALERSHIP AND HAD THE ISSUE TAKEN CARE OF. WE HAD ALSO ASKED THEM TO ADDRESS THE RECALLS THAT WE HAD RECEIVED NOTICE ON.ONE ISSUE WAS FIXED, AND ON THE INVOICE THEY HAD MADE NOTE THAT THEY WOULD CONTACT US WHEN THE OTHER RECALL PARTS WERE IN. FOR 2 MONTHS, NO PHONE CALL FROM THEM.WE HAD RECEIVED NO CALL THAT THE PARTS WERE IN.THEN THE END OF SEPTEMBER WHILE DRIVING BACK FROM THE COAST, I HEARD A NOISE THAT SOUNDED LIKE A CAP BEING CLICKED BY A TEEN. BLAMED MY NIECE, BUT AFTER READING THE LEGAL DOCUMENTS ON THE LAWSUIT, IT HAD TO HAVE BEEN THE SAME THING. THE NEXT ISSUE THAT WOULD BE WHAT I CONSIDER THE LAST STRAW WITH THIS VEHICLE.IN THE NEXT DAY OR SO, IT BECAME HARD TO TURN AT LOW SPEEDS.WE CHECKED STEERING FLUID, AND IT WAS LOW BUT NO WHERE NEAR EMPTY.WE ADDED ADDITIONAL FLUID AND THOUGHT THAT WAS THE FIX.THE STEERING ISSUE CONTINUED TO WORSEN.DRIVING INTO WORK I NEEDED TO TURN OFF THE MAIN HWY ONTO A ST., DURING THE MORNING RUSH HOUR.I WAS BARELY ABLE TO MAKE THE TURN. IT TOOK ALL I COULD DO TO TURN. WAS VERY SCARY, AND I WAS THANKFUL THAT OUR CHILDREN WERE NOT IN THE CAR.WHEN I ARRIVED TO WORK, I WAS UNABLE TO PULL INTO THE PARKING LOT OF THE OFFICE. I ENDED UP HAVING TO PARK ON THE ST DUE TO BEING UNABLE TO EFFECTIVELY TURN.WE TOOK THE TRAVERSE TO A DIFFERENT CHEVROLET DEALERSHIP TO FIND OUT THAT THE PUMP, RACK AND PINION, STRUT AND CV BOOT WERE FAILING. FOUND THIS TO BE VERY ODD, MOST OFTEN A CV BOOT WEARS OUT ON A VEHICLE WITH HIGHER MILES THAN THE 70,000MILES.COST TO REPAIR IS AT $2500.00, DUE TO CHEVROLET FOR THE NEGLECT. NOW WE ARE LOOKING FOR A DIFFERENT VEHICLE AND THEY ONLY WANT TO OFFER 14,000 TRADE IN?A $40,000 VEHICLE WORTH NEAR 1/4 OF WHAT WE HAVE PAID FOR IT IN ONLY 4 YEARS.IT IS NOW WORTH NOTHING, BUT I'M UPSIDE DOWN ON AN LOAN! *TR