NHTSA Complaint #10653221 — 2002 CHEVROLET MALIBU CLASSIC

2002 CHEVROLET MALIBU CLASSIC ENGINE FAILS TO START. GM PASSLOCK THEFT SYSTEM INDICATOR LIGHT FLASHES, AND STAYS LIT. VEHICLE HAS FAILED TO START AND STRANDED DRIVER AND PASSENGERS. KEY FEELS LOOSE IN IGNITION. TRIM SURROUNDING IGNITION REMAINS LOOSE FROM MULTIPLE SWITCH REPLACEMENTS. SAME ISSUE HAS BEEN DIAGNOSED BEFORE. VEHICLE DIAGNOSED AND DOCUMENTED AT GM SERVICE CENTER AS HAVING A FAILED IGNITION SWITCH FOR THE SECOND TIME. VEHICLE HAD TO HAVE IGNITION SWITCH REPLACED 2 TIMES AT OWNER'S EXPENSE FOR A GRAND TOTAL OF OVER $1200. ALL PARTS AND REPLACEMENTS HAVE BEEN PERFORMED AT THE SAME GENUINE GM SERVICE CENTER. RECOMMEND IGNITION SWITCH RECALL FOR SAFETY AND RELIABILITY ISSUES. FIRST REPLACEMENT OCCURRED IN 2008. SECOND SWITCH REPLACEMENT REQUIRED IN 2014. VEHICLE PART OF RECENT GM RECALL #:N140350 FOR UNINTENDED KEY ROTATION. REMEDY WAS PERFORMED ON THE DAY OF IGNITION SWITCH REPLACEMENT NUMBER 2; WHICH INCLUDED "INSERTS" FOR THE KEY RING SO THAT IT GOES FROM A "SLOT" DESIGN TO A HOLE DESIGN AND 2 SMALL 13 MM RINGS. IT SHOULD BE NOTED THAT THIS IS A FAILED REMEDY THAT CAN BE FOUND IN GENERAL MOTORS TSB # 05-02-35-007A AND WAS PERFORMED ON SIMILAR MODEL YEAR VEHICLES. THIS SOLUTION OR REMEDY FROM ENGINEERING DID NOT ULTIMATELY PROTECT DRIVERS AND OPERATORS FROM UNINTENDED KEY ROTATION. THIS SO CALLED RECALL REMEDY IS A PREVIOUSLY KNOWN FAILURE AND CAN BE FOUND IN PUBLIC DOCUMENTS CONCERNING GM IGNITION SWITCH LITIGATION. WHY IS GM ALLOWED TO CONTINUE TO IMPLEMENT A FAILED DESIGN WHEN IT COMES TO HANDLING THE IGNITION SWITCH RECALLS. IF IT DOESN'T WORK IN 6 DIFFERENT GM VEHICLES, THEN WHY WOULD IT WORK IN THE 1997-2005MY CHEVROLET MALIBU CLASSIC? THIS IS DECEPTIVE AND A CLEAR INDICATION THAT GM DOES NOT CARE ABOUT THEIR CUSTOMERS. *TR