NHTSA Complaint #10652799 — 2000 CADILLAC DEVILLE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10652799
Vehicle	2000 CADILLAC DEVILLE
Component	ELECTRICAL SYSTEM
Date of Incident	October 31, 2014
Date Filed	November 5, 2014
Mileage	84,351 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY FOB FAILED TO LOCK AND UNLOCK THE FRONT PASSENGER AND BOTH REAR DOORS. THE DRIVER DOOR WAS THE ONLY DOOR THAT WAS UNAFFECTED BY THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE STARTED TO OCCUR AFTER THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FOB WAS WORN OVER TIME AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FOB WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,351.

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