NHTSA Complaint #10691299 — 2000 CADILLAC DEVILLE STEERING

Complaint Details

ODI Number	10691299
Vehicle	2000 CADILLAC DEVILLE
Component	STEERING
Date of Incident	September 2, 2014
Date Filed	March 1, 2015
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I BROUGHT MY VEHICLE TO A CADILLAC DEALERSHIP FOR REPAIR FROM RECALL 14V355. THE DEALERSHIP REFUSED TO REPAIR MY VEHICLE BECAUSE I DID NOT HAVE BOTH KEYS TO MY CAR. I INFORMED THE DEALERSHIP THAT I LOST MY 2ND KEY 7-8 YEARS AGO. THE DEALERSHIP RETURNED MY CAR WITHOUT REPAIR. *TR

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