NHTSA Complaint #10652667 — 2009 AUDI A4

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10652667
Vehicle	2009 AUDI A4
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 4, 2014
Date Filed	November 5, 2014
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

I OWN A 2009 AUDI A4 WITH 63,000 MILES. THE AUDI DEALER CHANGE THE PISTONS AND RINGS IN MY VEHICLE DUE TO AN OIL CONSUMPTION PROBLEM TWO WEEKS AGO. ON NOVEMBER 4, 2014 MY CHECK ENGINE LIGHT COMES ON AND THE CAR IS IDLING UP AND DOWN CONSTANTLY WHEN AT A STAND STILL. THE SERVICE DEPARTMENT INFORMED ME THAT THE INTAKE MANIFOLD FAILED INTERNALLY AND WANTS TO CHARGE $935 PLUS TAX TO REPAIR. UNDER SECOND OPINION I WAS INFORMED THAT THIS IS A PART IS HIGHLY UNLIKELY TO FAIL AND SHOULD HAVE BEEN INSPECTED WITH THE PISTON REPAIR WORK WAS COMPLETED. DEALER CLAIMED THAT THEY ROAD TESTED THE VEHICLE AND EVERYTHING SEEM FINE. CONTACTED AUDI USA TO SEE IF THEY WILL HELP, I HAVE BEEN A CUSTOMER OF AUDI FOR 13 YEARS. *TR

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