NHTSA Complaint #10652490 — 2013 LAND ROVER RANGE ROVER EVOQUE

WE WERE HEADED DOWN A FAIRLY STEEP GRADE THAT WAS COVERED IN PACKED SNOW CONDITIONS, THERE IS A BUTTON IN THE CAR THAT CONTROLS VARIOUS TERRAIN CONDITIONS AND ONE OF THEM HAS A SNOWFLAKE ON IT, MY WIFE SUGGESTED WE PUT IT IN THAT POSITION AND I THOUGHT THAT WOULD BE GOOD SINCE IT WAS SNOWING. THERE IS ALSO A HILL DECENT BUTTON THAT CONTROLS SPEED GOING DOWN HILL THAT WE HAD BEEN USING EARLIER ON DRY CONDITIONS THAT WAS ENGAGED. AS WE HEADED DOWN THE SLICK GRADE AT A CRAWLING RATE OF SPEED THE CARS BRAKES LOCKED DOWN TO THE BEST OF MY KNOWLEDGE THE WHEELS WERE TOTALLY SLIDING THE ANTI-LOCK SYSTEM WAS MAKING NOISE BUT WE WERE JUST SLIDING. I HAD NO LUCK TURNING THE WHEEL OR ASSISTING THE BRAKES TO GET THE CAR TO STOP SLIDING, WE WERE IN NO DOUBT HEADED OFF THE ROAD AND DOWN A MOUNTAIN WHEN I DECIDED TO STEP ON THE ACCELERATOR PEDAL AND THIS UNLOCKED THE BRAKES SO I COULD TURN, AS SOON AS I LET OFF THE GAS IT WOULD LOCK BACK DOWN AND START SLIDING. THERE WAS A ROAD JUST AHEAD OF US TO THE RIGHT THAT HEADED UP THE MOUNTAIN SO I STEPPED ON THE GAS AND TOOK IT UP THE ROAD TO GET THE CAR TO STOP WHILE WE WERE STILL ALIVE. WE THEN LOOKED IN THE OWNERS MANUAL AND IT DID NOT MENTION IF YOU PUT THE CAR IN SNOW FLAKE MODE IT WOULD LOCK DOWN THE WHEELS ON STEEP GRADES. SO AFTER MY WIFE SAID WE ARE SELLING THIS PIECE OF C--- I PUT THE CAR BACK IN REGULAR DRIVING MODE AND WE HEADED BACK DOWN THE SLOPE JUST USING A LOW GEAR AND MANUAL BRAKING AND THIS WOULD WORK IF YOU DID NOT PUSH ON THE BRAKE TO HARD, THEN IT WOULD START SLIDING AGAIN. SO WE TOOK IT TO THE DEALER WHEN WE HAD A CHANCE AND THEY SAID IT WAS FINE! I STILL DO NOT SEE ANY WARNINGS ABOUT NOT PUTTING THE CAR IN CERTAIN POSITIONS FOR VARIOUS DRIVING CONDITIONS ON ANY BUTTONS IN THE CAR OR IN THE OWNERS MANUAL. *TR