NHTSA Complaint #11485127 — 2013 LAND ROVER RANGE ROVER EVOQUE

While driving south on I-95 from Virginia into North Carolina, we experienced serious brake failure. The power brakes went out completely. The Evoque is almost 10 years old with about 95K miles, we bought it new and we've maintained it meticulously (new rear brakes installed late May, 2022). We had been driving in fairly heavy traffic for the first 200 miles of our trip, with plenty of stop & go, and no issues. When we decided to exit at the NC Welcome Center, my wife was driving and when she tried to break on the exit ramp, nothing happened! We were lucky no cars or pedestrians were in front of us, and lucky it was a long exit ramp. She kept her foot on the brake as hard as possible, and we gradually slowed to a manageable speed and parked. First I checked myself and sure enough the car wouldn't stop as soon as I put it in gear. Next I checked the brake fluid, which was full. I tried pumping the brakes, and everything else I could thing of but the brakes would not work at all. While waiting 3.5 hours for a tow truck, I did some research and learned that this issue of power assist failure in the 2012-2019 Evoque models has been under review by the NHTSA already. Our Evoque had a Virginia safety inspection in May 2022 when the new rear brakes were installed, and there were absolutely no warning lights or other indications of trouble or risk. This situation could have ended very seriously if we hadn't pulled over for a break. Now that I know this has happened with other Evoques, I expect Land Rover to pay for the repair; I've also lost confidence in the Evoque power assist configuration and I think Land Rover needs to issue a safety recall.