NHTSA Complaint #10652077 — 2011 CHRYSLER 300

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10652077
Vehicle 2011 CHRYSLER 300
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 80,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

SATURDAY MORNING, I WAS DRIVING ON THE HIGHWAY AND MY 'BATTERY SAVING MODE' LIGHT CAME ON. THEN THE BRAKE LIGHT CAME ON EVEN THOUGH THE BRAKE WAS NOT ENGAGED. THEN THE WIPERS WENT ON. NUMEROUS OTHER LIGHTS CAME ON INDICATING TROUBLE. THE RADIO WENT OFF ON ITS OWN AND I TRIED REPEATEDLY TO GET IT BACK ON AND NO LUCK. THE ON SCREEN PRINT CHANGED TO ANOTHER LANGUAGE. I EXITED THE HIGHWAY TO HEAD TO THE DEALER AND ON THE EXIT RAMP, MY CAR LOST ALL POWER. LUCKILY, WAS IN ONE OF THE TWO LANES AND CARS WERE ABLE TO GO AROUND ME. A GENTLEMAN WHO HAD WITNESSED MY TROUBLE ON THE HIGHWAY PULLED OVER TO HELP ME. I COULDN'T EVEN UNLOCK THE OTHER DOORS OR OPEN THE TRUNK (WHERE THE BATTERY IS LOCATED) AND HE COULD NOT GET IN AS I HAD THE SEAT PULLED FORWARD TO DRIVE AND IT WOULD NOT BUDGE DUE TO NO ELECTRIC POWER. I HAD POLICE WAIT BEHIND ME FOR AN HOUR AND A HALF UNTIL THE TOW TRUCK ARRIVED. THE CAR WAS TOWED TO THE DEALER AT MY EXPENSE. THE DEALER ADVISED THIS MORNING AFTER DOING A DIAGNOSTIC TEST THE ALTERNATOR BURNED UP THE BATTERY AND I HAVE TO HAVE BOTH OF THEM REPLACED! COST IS APPROX. $1100. I CONTACTED CHRYSLER AND THEY ADVISED THIS VEHICLE IS NOT SUBJECT TO A RECALL. MY ISSUES SOUND IDENTICAL TO OTHERS REPORTED HERE! HOW IN THE WORLD CAN THIS BE ACCEPTABLE? ALSO THIS IS MY 4TH CHRYSLER 300. I AM VERY LUCKY THIS DID NOT OCCUR ON THE HIGHWAY ITSELF IN THE MIDST OF RUSH HOUR. *TR

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