NHTSA Complaint #10651716 — 2002 FORD F-350

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10651716
Vehicle	2002 FORD F-350
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 6, 2011
Date Filed	October 31, 2014
Mileage	147,230 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

WHILE DRIVING APPROXIMATELY 35 MPH THE WATER PUMP STARTED TO LEAK. THIS CAUSED THE SERPENTINE BELT TO BECOME WET AND SLIPPED OFF THE PULLEYS WHICH CAUSED THE VEHICLES BRAKES AND POWER STEERING TO FAIL. I QUESTIONED THE SERVICE ADVISOR AT THE FORD DEALER(HENRY DAY FORD) IN WEST VALLEY UTAH AND THEY ADVISED THEY HAD NOT HEARD OF THE PROBLEM. TO ME THIS IS A VERY IMPORTANT SAFETY HAZARD FOR OCCUPANTS AND COULD BE A LIABILITY FOR FORD MOTOR COMPANY. *TR

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