NHTSA Complaint #10099477 — 2002 FORD F-350

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10099477
Vehicle	2002 FORD F-350
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 30, 2004
Date Filed	November 5, 2004
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

CONSUMER TOOK VEHICLE TO A DEALERSHIP DUE TO LOSS OF POWER AND UNKNOWN TICKING NOISE FROM THE ENGINE. THIS HAD BEEN A PROBLEM TWICE SINCE THE 3,000 MILE CHECKUP. DEALERSHIP CLEANED THE ENGINE, AND RETURNED THE VEHICLE. DEALERSHIP STATES NOISE WAS NORMAL, AND SHOULD NOT AFFECT THE ENGINE'S PERFORMANCE. TOOK VEHICLE BACK TO DEALER, AND WAS TOLD THAT THE ENGINE BLEW OUT. ANOTHER MECHANIC LOOKED AT THE ENGINE, AND FOUND THE SPARK PLUGS WERE IMPROPERLY INSTALLED. CONSUMER WAS AWARE OF OTHER COMPLAINTS ON NHTSA'S WEBSITE. *AK THE CONUMER STATED THAT THE EXHAUST SOUNDED LIKE IT HAD A LEAK. *TC

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