NHTSA Complaint #10651455 — 2007 SATURN ION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10651455
Vehicle	2007 SATURN ION
Component	ELECTRICAL SYSTEM
Date of Incident	June 7, 2012
Date Filed	October 30, 2014
Mileage	51,950 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

ON JUNE 7, 2014, THE VEHICLE WOULD NOT STOP RUNNING. I TOOK IT TO A NEARBY CARE CARE CENTER WHERE THEY STOPPED IT. THE RECALL ESTABLISHMENT (ZIMBRICK BUICK-SATURN) TOLD THEM TO HAVE THE VEHICLE TOWED TO THEIR ESTABLISHMENT. THEY KEPT THE VEHICLE UNTIL JUNE 26TH TRYING TO REPLACE THE SWITCH AND START THE VEHICLE. THEY CHARGED THE CAR CARE CENTER "JUMP STARTED" THE VEHICLE IN A WRONGFUL MANNER AND THAT CAUSED A COMPUTER TO FAIL. I HAVE A SWORN STATEMENT THAT IT WAS NOT JUMP STARTED. THEY EVENTUALLY REPLACED THE COMPUTER WITH A USED CADILLAC PART AND CHARGED ME $1288.41. THE ENTIRE PROCESS WAS CAUSED BY A DEFECTIVE IGNITION SWITCH AND INCOMPETENCE IN REPAIRING THE VEHICLE. I DON'T BELIEVE I SHOULD BE REQUIRED TO PAY THE AMOUNT REQUESTED AND SEEK COMPENSATION. *TR

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