NHTSA Complaint #10651279 — 1999 FORD WINDSTAR

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10651279
Vehicle 1999 FORD WINDSTAR
Component SUSPENSION
Date of Incident
Date Filed
Mileage 140,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

THE REAR AXLE ON MY WINDSTAR VAN BROKE IN HALF. THE RECALL WAS ALREADY DONE PRIOR TO ME PURCHASING IT SO I CAN'T SAY WHEN. FORD IS NOT GOING TO DO ANYTHING TO HELP. MY WIFE AND KIDS WERE IN THE VAN WHEN THIS HAPPENED AND SHE ALMOST LOST CONTROL WHEN THE TIRE EXPLODED AFTER THE AXLE SNAPPED. THE BREAK IS LOCATED ON THE DRIVERS SIDE UNDER THE REINFORCEMENT BRACKET. FROM WHAT I HAVE SEEN ONLINE THIS IS VERY COMMON TO BREAK EVEN AFTER THE RECALL IS DONE. OBVIOUSLY THE REPAIR(IF YOU CAN CALL IT THAT) IS MERELY A BANDAID TO GET THE NHTSA OFF THERE BACK AND NOT TO MAKE THE VEHICLES SAFE. YOU NEED TO HOLD FORD ACCOUNTABLE FOR THE VANS SAFETY, OR LACK OF. THERE ARE MANY OF THESE "TIME BOMBS" STILL ON THE ROAD. SOMETHING NEEDS TO BE DONE! HOPEFULLY YOU RESPOND QUICKLY, THE VAN IS AT THE DEALER NOW. I WILL BE WELDING THE AXLE SATURDAY TO GET IT HOME TO REPLACE THE AXLE MYSELF. I WILL BE TAKING A LOT OF PICTURES BEFORE I DO. *TR

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