NHTSA Complaint #10650725 — 2011 FORD FIESTA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10650725
Vehicle	2011 FORD FIESTA
Component	STRUCTURE
Date of Incident	October 24, 2014
Date Filed	October 28, 2014
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY HUSBAND WENT TO PLACE MY SON'S TODDLER SEAT IN THE BACK SEAT WHEN HE DID HE LATER TRIED TO CLOSE THE DOOR AND THE DOOR WOULD NOT LATCH. WE TRIED CLOSING IT SEVERAL TIMES AND NOT SUCCESSFUL. THIS HAPPENED TO THE RIGHT REAR DOOR. MY HUSBAND THEN TOOK THE CAR TO A FORD DEALERSHIP AND SAID THAT IT WOULD COST ROUGHLY $500 TO DIAGNOSE AND FIX THE PROBLEM. WE DIDN'T LEAVE IT BECAUSE THIS SHOULD BE SOMETHING THAT FORD SHOULD TAKE CARE OF SINCE TO ME IT SEEMS TO BE A CAR DEFECT AND NOT ANYTHING WE DID TO IT. SO WE SAW THAT WE ARE NOT THE ONLY ONES WITH THIS PROBLEM AND WANT TO UNITE WITH OTHER OWNERS TO GET THIS RESOLVED WITH A RECALL. *TR

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