NHTSA Complaint #10650525 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10650525
Vehicle 2012 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

WHILE MERGING ONTO THE FREEWAY MY CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL TO THE FLOOR AND THE RPMS SHOT UP BUT CAR WOULD NOT ACCELERATE. FINALLY AFTER ALMOST BEING HIT BY OTHER CARS IT SHOT OFF LIKE A ROCKET. AFTER MULTIPLE INCIDENTS OF JERKING AND NOT ABLE TO ACCELERATE RANDOMLY I TOOK IT TO FORD AND THE CLUTCH WAS REPLACED IN APRIL 2014. NOT LONG AFTER, IT STARTED DOING THE SAME THING EXCEPT WORSE. I TOOK IT BACK TO FORD AND WAS TOLD THE TRANNY TEST RESULTS CAME BACK NORMAL AND THAT A MOTOR MOUNT WAS MISSING OR LOOSE. THEY KEPT IT FOR 3 DAYS TO FIX THE MOTOR MOUNT. THE CAR IS NOW WORSE AND TODAY THE CHECK ENGINE LIGHT CAME ON AND CAR HAD VERY LITTLE POWER. GOING TO TAKE IT BACK TO FORD AND HOPEFULLY THEY WILL FIX IT THIS TIME. MY GAS MILEAGE IS ONLY 20.1 MPG. ANOTHER PROBLEM WAS THAT MY ENTIRE SYNC SYSTEM WENT OUT AND HAD TO BE REPLACED IN AUGUST 2014, COSTING ME $1093.00. IT STARTED MESSING UP BY HAVING A VERY LOUD POPPING/CRACKLING NOISE THAT WOULD START RANDOMLY EVEN WHEN CAR WAS OFF. IT WAS VERY SCARY WHEN IT WOULD SUDDENLY START MAKING THE LOUD NOISE WHILE I WAS DRIVING AND ALMOST CAUSED ME TO WRECK AT ONE POINT. *TR

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