NHTSA Complaint #10649750 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10649750
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN
Date of Incident	October 23, 2014
Date Filed	October 24, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

IT HAS BEEN HAPPENING EVER SINCE I GOT THIS CAR. I HAVE TAKEN IT TO THE DEALERSHIP FOUR TIMES AND THEY 'CAN NEVER DUPLICATE IT' OR TELL ME THAT IT IS NORMAL. MY CAR SHUDDERS AND MAKES A LOUD GRINDING NOISE WHEN IT SHIFTS FROM 1ST-2ND GEAR. IT IS VERY ANNOYING AND STALLS WHEN I TRY TO TAKE OFF. IF I WOULD HAVE KNOWN THIS WAS GOING TO HAPPEN I WOULD HAVE NOT PURCHASED THIS CAR. WHAT THE REAL KICKER IS I TOOK IT IN LAST MONTH SAME SONG AND DANCE. 'IT'S NORMAL' THEN I RECEIVE A LETTER IN THE MAIL SAYING THAT I GET AN EXTENDED WARRANTY ON MY TRANSMISSION... WELL IF THEY THINK/KNOW THAT IS THE PROBLEM WHY HAS NO ONE NO ONE EVER CHECKED THIS? *TR

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