NHTSA Complaint #10649662 — 2011 CHRYSLER 300
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10649662 |
| Vehicle | 2011 CHRYSLER 300 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 43,590 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
I WAS DRIVING WHEN I SMELLED A "BURNING MARSHMALLOW" SMELL COMING FROM MY CAR. ALMOST IMMEDIATELY, THE ABS LIGHT, A CAR WITH ZIGZAGS ICON, AND THE BRAKE LIGHT FLASHED ON MY SCREEN. FOLLOWED BY THE RADIO, AIR VENTS, AND POWER STEERING SHUTTING ITSELF ON AND OFF. WITHIN 1-2 MILES MY CAR WAS DONE. MY ALTERNATOR WAS TOAST. CHRYSLER REFUSES TO ACKNOWLEDGE THE RECALL ON THE 3.6 L ENGINE, 160 AMP ALTERNATORS. SO UNDER MY EXTENDED WARRANTY THEY PUT ANOTHER OEM ALTERNATOR IN MY CAR. I ASKED THE SERVICE MANAGER AT THE DEALERSHIP THAT CHRYSLER SENT ME TO, REPLACE THE ALTERNATOR WITH A DIFFERENT ONE THAT ISN'T RECALLED. THEY REFUSED BECAUSE CHRYSLER HASN'T "LAUNCHED" THE RECALL YET. HOW RIDICULOUS IS THIS? WHEN THE RECALL IS LAUNCHED I WILL HAVE TO AGAIN REPLACE THE ALTERNATOR. APPROX. NOV. 28, 2014. HOPEFULLY I WON'T EXPERIENCE A FRYING OUT ALTERNATOR BEFORE THEN. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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