NHTSA Complaint #10649621 — 2011 FORD EDGE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10649621 |
| Vehicle | 2011 FORD EDGE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 151,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KS |
Consumer Description
WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE CAR SUDDENLY JERKED AND QUICKLY LOST SPEED, AND THE WRENCH LIGHT CAME ON. I ATTEMPTED TO PRESS THE GAS PEDAL, HOWEVER NOTHING REACTED, THE CAR WOULDN'T ACCELERATE. AFTER TURNING ON THE HAZARD LIGHTS, I WAS ABLE TO CREEP TO THE SHOULDER AND ON THEN ONTO THE OFF-RAMP WHERE I RESTARTED THE CAR. INITIALLY EVERYTHING WORKED; I WAS ABLE TO ACCELERATE, BUT SHORTLY AFTER THE JERKING/LOSS OF SPEED HAPPENED AGAIN. AFTER CALLING MY HUSBAND TO MEET ME WHERE I WAS STRANDED, I CALLED MY INSURANCE COMPANY TO ACTIVE ROADSIDE ASSISTANCE. OUR CAR WAS TOWED TO A LOCAL FORD SHOP WHERE THEY TOLD US THAT OUR ELECTRONIC FUEL THROTTLE FAILED AND HAD TO BEEN REPLACED AT JUST ABOUT $900 (PLUS THE TOW). *TR
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