NHTSA Complaint #10649375 — 2008 FORD FOCUS

I WENT SHOPPING WITH MY NIECE LAST YEAR AROUND THIS TIME AND I LOCKED MY CAR THE 2008 2 DOOR FORD FOCUS SES, I HAD COME OUT WITH IT POURING RAIN AND I GOT LOCKED OUT OF THE CAR ONLY INSTEAD OF THE KEYS BEING INSIDE THE VEHICLE IT JUST WASN'T WORKING. I RAN BACK INTO WAL-MART THINKING IT WAS THE KEYPADS BATTERY BUT NOPE SOON TO FIND OUT IT WAS WORKING FINE BUT THE CAR DIDN'T WANT TO UNLOCK, SO I HAD TO CONTACT MY BOYFRIEND TO COME GRAB MY NIECE UNTIL THE LOCKSMITH GOT TO ME. HE CLICKED THE INSIDE UNLOCK BUTTON MANY MANY TIMES AND STILL COUPLING GET IN, WE TRIED USING THE ACTUAL KEY ITSELF STILL WOULDN'T WORK SO I HAD TO USE THE METAL ROD THAT'S NORMALLY USED FOR UNLOCKING THE CAR TO CLIMB FROM THE TRUNK AND GET THE LATCH THREW THE SEATS TO CLIMB ALL THE WAY THREW THE CAR SO ABOUT 5 HOURS LATER I FINALLY GOT INTO MY CAR AND OPENED THE PASSENGER DOOR FIRST AND EVER SINCE MY OUTSIDE PASSENGER DOOR HANDLE WILL NOT WORK. THIS HASN'T HAPPENED TO ME QUITE LIKE THIS BUT I'VE OWNED 6 FOCUSES THAT ALL THE DOOR HANDLES HAD TO BE REPLACED MULTIPLE TIMES. THIS LOCKOUT THING HAS HAPPENED TO ME SEVERAL TIMES SO I CAN'T EVEN LOCK MY CAR AND I KEEP THE WINDOW DOWN JUST INCASE. *TR