NHTSA Complaint #10649371 — 2011 NISSAN MAXIMA POWER TRAIN

Complaint Details

ODI Number	10649371
Vehicle	2011 NISSAN MAXIMA
Component	POWER TRAIN
Date of Incident	October 23, 2014
Date Filed	October 23, 2014
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

TSB NTB12-071- FACTORY BEARING PROBLEMS 2009 ? 2012 MAXIMA; ENGINE KNOCK FROM #1 MAIN BEARING 2009 ? 2012 MAXIMA (A35) NO.1 MAIN BEARING KNOCK NOISE CONFIRMATION USE THE FOLLOWING CRITERIA AND SYMPTOMS TO CONFIRM THE KNOCK NOISE IS COMING FROM THE NO. 1 CRANKSHAFT MAIN BEARING. KNOCK NOISE FROM NO.1 MAIN BEARING IS CONFIRMED IF ALL OF THE FOLLOWING SYMPTOMS EXIST: ? NOT HEARD AT COLD START. ? CAN BE HEARD AT WARM IDLE (NOT A COLD START CONDITION). ? HEARD BEST FROM UNDER THE ENGINE WITH THE VEHICLE LIFTED. ? USING STETHOSCOPE, THE KNOCK CAN BE ISOLATED TO THE LOWER FRONT OF THE ENGINE (NEAR THE # 1 OR # 2 MAIN BEARING). ? CANNOT BE HEARD DRIVING AT HIGHWAY SPEEDS. ? CANNOT BE HEARD SITTING IN THE VEHICLE WITH THE RADIO ON. PLANET NISSAN -5850 CENTENNIAL CENTER BLCD- LAS VEGAS NV 89149- REFUSED TO RESOLVED OR FIX THIS PROBLEMS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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