NHTSA Complaint #10649284 — 2012 DODGE CHARGER

HELLO. YESTERDAY, I WAS DRIVING ON A CITY STREET 35 MPH AND I RECEIVED AN ERROR MESSAGE BATTERY SAVER MODE. I HAD NEVER SEEN THIS BEFORE, ALL OF A SUDDEN MY CAR STARTING GOING SLOWER AND SLOWER. I WAS VERY LUCKY THAT I WAS AT MY DESTINATION BEFORE THE CAR FINALLY SHUT OFF. I COULD NOT DO ANYTHING. MY CAR WOULD NOT DO ANYTHING. I CALLED AAA, I COULD NOT ACCESS THE TRUNK. I AM SO GLAD MY CAR DOORS WERE NOT LOCKED. I HAD MY DAUGHTER CLIMB BEHIND THE BACK SEAT TO LIFT THE TRUNK. AAA CHECKED MY BATTERY THROUGH THE TRUNK AND KEPT SAYING SOMETHING IS STILL ON. MY CAR WAS STILL IN START ALTHOUGH THE CAR WAS COMPLETELY SHUT OFF. THEN WHEN HE TRIED CHARGING MY BATTERY, IT WAS STILL DRAINING. I AM SO GLAD THE CAR DID NOT SHUT OFF WHILE I WAS ON THE HIGHWAY (WHICH I TRAVEL FREQUENTLY WITH MY CHILDREN). I HAVE LEARNED THAT MY ALTERNATOR IS BAD. NOW I HAVE TO PAY OUT OF POCKET FOR AN ALTERNATOR FOR A 2012 CAR, A 2012222222222 CAR! I CAN NOT EVEN BELIEVE IT! CONTACTED CHRYSLER AND THE REP TOLD ME IF I TAKE IT TO AN INDEPENDENT SHOP THERE IS NOT A GUARANTEE I COULD RECEIVE MY MONEY BACK SOOOOOO NOW I HAVE TO TOW IT TO A DEALER, WHICH MEANS THERE IS MORE OUT OF POCKET EXPENSE. THIS IS CRAZY AND I EXPECT SO MUCH MORE FROM SUCH A LONG TERM COMPANY. I AM LIVID THAT MY CAR COMPLETELY SHUT DOWN ON ME AND AM THANKFUL THAT MY CHILDREN AND I ARE SAFE. *TR