NHTSA Complaint #10649081 — 2004 FORD ESCAPE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10649081
Vehicle	2004 FORD ESCAPE
Component	SUSPENSION
Date of Incident	October 21, 2014
Date Filed	October 21, 2014
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WE RECENTLY TOOK OUR 2004 FORD ESCAPE TO GET IT LOOKED AT BECAUSE EVERY TIME WE HIT A BUMP THERE WAS A LOUD THUD SOUND IN THE BACK RIGHT. WE FOUND OUT THAT THE REAR RIGHT WHEEL WELL OF OUR 2004 FORD ESCAPE IS COMPLETELY RUSTED OUT. THE CORROSION HAS CAUSED A MAJOR SUSPENSION PROBLEM AND IT'S BEEN DEEMED UNDRIVABLE. WHAT'S WORSE IS THAT NO MECHANIC OR BODY SHOP WILL ATTEMPT TO FIX THE ISSUE BECAUSE IT WOULD BE CONSIDERED A LIABILITY ISSUE IF ANYTHING WERE TO HAPPEN THEY WOULD BE AT FAULT. THE REST OF THE VEHICLE IS IN PERFECT CONDITION, BUT BECAUSE OF ONE AWFUL DEFECT ALL WE CAN DO IS SELL IT FOR PARTS. *TR

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