NHTSA Complaint #10648955 — 2013 FORD FOCUS

THE DRIVER'S SIDE WINDSHIELD WIPER DOES NOT WORK PROPERLY. IT STOPS IN THE MIDDLE OF THE DRIVER'S VIEW THROUGH THE WINDSHIELD. I'VE TAKEN IT TO TWO DIFFERENT DEALERS. THE FIRST DEALER AND WHERE I PURCHASED THE CAR, (CRONIN, FORD IN HARRISON, OH) SAID THEY COULD NOT REPLICATE THE PROBLEM BOTH TIMES I TOOK IT IN FOR REPAIR. I'VE TAKEN IT THREE TIMES TO WOODY SANDER FORD IN CINCINNATI, OH. THEY SAID THERE WAS SOMETHING ON THE WINDSHIELD AND THE WIPERS WORKED FINE FOR THEM AFTER THEY BUFFED OFF THE OBSTRUCTION. IMMEDIATELY AFTER I LEFT WOODY SANDER'S SERVICE SHOP, I NEEDED TO USE MY WIPERS, AND THE WIPER ON THE DRIVER'S SIDE CONTINUED TO STOP IN THE MIDDLE OF MY VIEW. THE EXACT PROBLEM WOODY SANDER SAID THEY HAD FIXED. THIS IS A SAFETY ISSUE BECAUSE I CAN'T SEE TO DRIVE WHEN IT'S RAINING. IT ALSO OCCURS EVEN WHEN I JUST TRY TO CLEAN THE WINDSHIELD WITH THE WIPER FLUID. I'VE TRIED TO GET THIS ISSUE FIXED 5 TIMES SINCE I'VE HAD THE CAR AND NO ONE SEEMS TO KNOW HOW TO FIX IT. *TR