NHTSA Complaint #10648915 — 2013 CADILLAC SRX

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10648915
Vehicle 2013 CADILLAC SRX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 4,750 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

STATIONARY CAR OF ONLY 4.5 MONTHS AGE, WAS HIT IN REAR ON 15 MAY 14, AND WAS KNOCKED 15 FT INTO ANOTHER CAR. THE DAMAGE APPEARED MINOR THOUGH THE OTHER CAR WAS TOTALED OUT. ON 9 JULY14, THE BATTERY FAILED FOR NO APPARENT REASON. IMPACTS CAN DAMAGE THE BRITTLE LEAD CORES OF BATTERIES. WARRANTY REPLACED THE DEAD BATTERY BUT IT SHOULD HAVE BEEN DONE BY THE OTHER DRIVER'S AUTO INSURANCE COMPANY. LUCKILY, THE BATTERY DID NOT CATCH FIRE BUT; HOWEVER, WHEN NUMEROUS BATTERIES ARE INTER LINKED, FIRE IS A VERY REAL RISK AND IT CAN OCCUR WEEKS LATER WHILE IN THE GARAGE AT HOME. *TR

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