NHTSA Complaint #10648615 — 2012 CHEVROLET SONIC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10648615
Vehicle 2012 CHEVROLET SONIC
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 51,611 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

1. TOOK CAR IN TO DEALERSHIP IN AUG FOR CHECK ENGINE LIGHT ON AND COOLANT IS LOW, CAR OVERHEATS. CAR WAS IN SHOP FOR ALMOST 2 WEEKS (P/U SEPT 5TH). THEY REPL. RADIATOR, THERMOSTAT, SEPT 10 CAR STALLS AT MAJOR STOP LIGHT AND AGAIN AT A STOP SIGN. ENGINE STARTS MAKING A LOUD NOISE AND RUNS ROUGH. KEEPS STALLING AT IDLE. TAKE CAR BACK TO DEALER NEXT DAY SEPT 11. THEY HAVE THE CAR FOR 3 WEEKS. P/U OCT 7TH AFTER THEY REPL THE ENGINE AND SOME BOLTS. SALES AGENT ASSURES ME THAT THERE WILL BE NO MORE PROBLEMS ITS FIXED. 5 MINS ON THE FWY AT 70MPH IN FAST LANE AT LUNCH HOUR CAR JUST TURNS OFF ALMOST HAD A MAJOR ACCIDENT TRYING TO GET OVER FOUR LANES. STOPS COMPLETELY IN THE MIDDLE OF SLOW LANE BY ON-RAMP ALMOST WAS HIT TWICE STARTED THE KEY AND IT TURNED ON GOT OFF FWY AND TOOK DIRECTLY BACK TO DEALER WHO CALLED ME THREE DAYS LATER AND STATED THAT A CONNECTOR WAS BAD AND THATS WHY IT TURNED OFF AND THEY ORDERED THE PART AND THAT SHOULD TAKE CARE OF THE PROBLEM P/U CAR IN THREE DAYS. SALES AGENT CALLED BACK DAY I WAS TO P/U AND SAID THEY WERE STILL WORKING ON IT AND I TOLD HIM I WANT TO TALK WITH A SUPERVISOR I WILL NOT DRIVE THE CAR OFF LOT, COME TO FIND OUT THAT DAY ON THE FWY THAT IT HAD NEVER BEEN TEST DRIVEN. CONTACTING BUSINESS BUREAU AND ATTORNEY AT THIS POINT. *TR

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