NHTSA Complaint #11538672 — 2012 CHEVROLET SONIC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11538672
Vehicle 2012 CHEVROLET SONIC
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Purchased 2012 Chevy Sonic for my son so that he can drive around as he is a student driver. Purchased on July 27th and pickup on the 29th on 30th Morning driving the car on the highway the car stopped while in drive mode and luckily no accident. reached out to the dealer i towed the car to dealership. First they told me is ready nothing wrong and said there is a problem with the key they didn't program it i picked up the car on august 2nd and while driving 5 miles it was doing stalled on the Highway near Natick Mall the Natick police came and tried to move the car to safe spot. since 12 day the car is with them on 10 August they told me that they are taking to Chevy dealership on the 11th and received a call from Dealership on 14th that they will do diagnosis today and i just got of the phone with the service manager she they the body control module need to be replaced and they spoke with USA motor sport salesman [XXX] He denied to fix and said he will bring old Body Control module from used car and will do reprogram i called the owner who is the ruddiest person in the World he started abusing and using false Language i am going to reach out to Attorney General Office and complain. he is saying i cannot call him when the car is ready he will call i need to report this to higher Authorities THE CAR IS STALLED WHIILE DRIVING INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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