NHTSA Complaint #10648273 — 2011 DODGE DURANGO

I WAS TOLD THE TOTALLY INTEGRATED POWER MODULE (TIPM) WAS BAD AND NEEDED TO BE REPLACED. NEVER HEARD OF THIS PART UNTIL MY VEHICLE STARTED ACTING UP. IT WOULD JUST NOT START EVEN THOUGH IT WAS TRYING. I THOUGHT IT WAS JUST A STARTER GOING BAD OR SOMETHING SMALL. NOPE! I LEARNED ABOUT TAFN AND THE NEARLY $1,600 IT COST TO REPLACE IT. IN SPEAKING WITH THE TECHNICIAN I FOUND OUT THAT IT COULD GO COMPLETELY OUT AT ANYTIME, AND IF IT DID, MY VEHICLE WOULD BE DEAD IN THE WATER NO MATTER WHAT I WAS DOING. SCARY THOUGHT. ESPECIALLY IF YOU'RE DRIVING DOWN THE FREEWAY. SO, NEEDLESS TO SAY, WE DON'T REALLY HAVE A CHOICE WHEN THIS PART GOES OUT. WHAT'S SAD IS THAT THE VEHICLE IS ONLY A FEW YEARS OLD AND HAS RELATIVELY LOW MILEAGE. AFTER GETTING OFF THE PHONE WITH THE TECHNICIAN I GOOGLED TAFN AND FOUND ALL KINDS OF ARTICLES AND LEARNED THAT CHRYSLER HAS BEEN STRUGGLING WITH THIS PART ON VARIOUS MODELS FOR SEVERAL YEARS. HOPEFULLY THEY END UP DOING THE RIGHT THING AND COVERING THIS AND REIMBURSING THOSE OF US WHO HAVE NO CHOICE AND HAVE TO REPLACE THE FAULTY PART NOW. TO NOT DO SO IS PUTTING OUR LIVES AND THOSE AROUND US IN JEOPARDY. *TR