NHTSA Complaint #10648200 — 2012 DODGE DURANGO

I WENT OUTSIDE TO START MY CAR AND IT WOULD NOT START IT WOULD JUST KEEP TURNING OVER BUT NEVER CRANK EVENTUALLY STOPPING. I THEN WOULD ATTEMPT TO START IT AGAIN AND THE CAR WOULD TRY TO TURN OVER THEN CRANK SHAKE VERY BADLY THEN SHUT OFF. ON THE THIRD ATTEMPT IT WOULD FINALLY START AND STAY RUNNING. WHILE RUNNING OR IDLING ENGINE WOULD RUN ROUGH VIBRATING/SHAKING. THIS HAPPENED MULTIPLE TIMES THROUGHOUT 2' WEEKS. I COULD REMOTE START IT WITHOUT ANY PROBLEM BUT WHEN IT CAME TO PUSH TO START IT ALWAYS HAD A PROBLEM. I CALLED TO SET UP A SERVICE APPOINTMENT AND IT WAS TWO WEEKS LATER WHEN I FINALLY HAD AN APPOINTMENT. WHEN IT WAS FINALLY TIME FOR THE APPOINTMENT THE CAR HAD NOT DID THIS IN 3-4 DAYS. HASN'T DONE IT SINCE. SERVICE DEPARTMENT COULD NOT DETERMINE WHAT IT WAS. NOTHING WAS DONE. 4 DAYS AFTER THE APPOINTMENT AND HAVING 2 RECALLS FIXED ( ONE OF WHICH WAS BRAKE BOOSTER THAT THEY HAD ME HOLDING ON FOR 3 MONTHS ONLY DID THEY FIX IT WHEN I TOOK MY CAR IN FOR THE WATER PUMP,AND PULLEY. I WAS TOLD THE SAME ONLY 2-3 PARTS WERE COMING IN EACH MONTH. IF THERE IS A RECALL GET IT FIXED IN A TIMELY FASHION NOT ON YOUR OWN TIME SEE ARE PEOPLES LIVES!)AND SOME COMPUTER SYSTEMS REPROGRAMMED AND WATER PUMP AND IDLER PULLEY WERE REPLACED THE CEL CAME ON IT WAS THE WEEKEND AND SERVICE DEPARTMENT WAS CLOSED. WE TOOK IT TO THE LOCAL AUTO PARTS STORE TO HAVE IT DIAGNOSED THE CODE HAD SOMETHING TO DO WITH THE FUEL SYSTEM. A DAY LATER BEFORE THE SERVICE DEPARTMENT HAD REOPENED THE LIGHT WENT OFF AND HAS NOT CAME BACK ON SINCE. I SEE OTHERS WITH SIMILAR PROBLEMS AND SEE THAT THERE IS AN OPEN INVESTIGATION ON THIS. PLEASE ISSUE A RECALL SO THIS CAN BE FIXED ON ALL CARS AFFECTED BEFORE SOMEONE IS HURT. WE SPEND ALL THIS MONEY ON CARS THAT ARE SUPPOSED TO BE SAFE THEN PLEASE MAKE THEM SAFE OR FIX THE WRONGS SO NOTHING WILL HAPPEN. *TR