NHTSA Complaint #10644626 — 2013 CHEVROLET VOLT
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10644626 |
| Vehicle | 2013 CHEVROLET VOLT |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 6,600 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I RECEIVED THE FOLLOWING MESSAGE ON THE CAR DASH DISPLAY: PROPULSION REDUCED-ENGINE NOT AVAILABLE. THIS MESSAGE CAME ON WHILE I WAS DRIVING IN THE CARPOOL LANE. I CALLED GM THRU ON STAR AND WAS TOLD THAT I HAD A CATASTROPHIC ERROR AND NEEDED TO GET MY CAR INTO REPAIR WITH 24 HOURS. WITH ONLY 6 MILES LEFT ON THE BATTERY, I TOLD THE GM REP THAT I BETTER GET THE CAR TO A CHEVY DEALER. I IMMEDIATELY DROVE TO THE DEALERSHIP IN CULVER CITY. THE MINUTE I PULLED INTO THE DRIVEWAY OF THE DEALERSHIP, MY CAR STOPPED AND WOULD NOT RESTART. THIS COULD HAVE BEEN A DISASTER IF THE CAR HAD STOPPED IN THE CARPOOL LANE. I HAVE READ OF OTHER COMPLAINTS ON GOOGLE AND YAHOO. I WAS TOLD BY THE DEALERSHIP THAT THEY WERE GOING TO REPLACE THE ENGINE MODULE, WHICH THEY SAID WOULD TAKE 8 HOURS TO REPAIR, BUT WHEN I PICKED UP THE CAR, THEY ONLY REPLACED THE TRANSMISSION MODULE. SINCE THE INCIDENT, I ONLY GET A FULL CHARGE OF 32 TO 34 MILES, WHERE BEFORE THE INCIDENT I WAS GETTING A FULL CHARGE OF 42 TO 44 MILES PER CHARGE. THIS IS DEFINITE SAFETY ISSUE AS GM BLAMES THE DRIVER FOR THE PROBLEM. GM NEEDS TO REPLACE THE ENGINE MODULE ON MY CAR. *TR
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