NHTSA Complaint #10644560 — 2004 BMW Z4 STEERING

Complaint Details

ODI Number	10644560
Vehicle	2004 BMW Z4
Component	STEERING
Date of Incident	September 6, 2014
Date Filed	October 14, 2014
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

THE STEERING HAS A HESITATION. I HAVE NOTICED IT THIS SUMMER AROUND TOWN, THINKING THE STEERING IS JUST VERY TIGHT SINCE IT IS A SPORTS CAR. BMW DID SOME REBUILDING OF THE FRONT END LAST FALL AND THERE WAS NO ISSUE IN THE STEERING AT THAT TIME. ON 9/06/14 I REALIZED AT HIGHWAY SPEED I WAS PUSHING HARD OCCASIONALLY IN A CURVE TO ACTIVATE THE STEERING. BMW GAVE THE DIAGNOSIS ON 9/24/14 THAT THE STEERING COLUMN/ELECTRIC MOTOR R&R PROGRAM EPS (STEERING UNIT) -ALL, FOR AN ESTIMATED FEE OF 3551.63. SO BMW TELLS ME THEY ARE SORRY THIS HAS HAPPENED TO MY CAR AND THEY OFFER ME NO ASSISTANCE THROUGH THE BMW COMPANY. I AM NOT READY TO PAY THIS EXPENSE AT THIS POINT. IF THE PROBLEM GETS WORSE OR TO THE POINT I FEAR FOR MY SAFETY, THEN I WILL HAVE A REPAIR MADE, AT LEAST AT THIS POINT, I KNOW I NEED TO BE PREPARED FOR HARD STEERING ON OCCASION. *TR

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