NHTSA Complaint #10644181 — 2008 TOYOTA CAMRY

THE DASHBOARD ON MY 2008 CAMRY HAS BECOME INCREASINGLY SOFT AND STICKY OVER THE PAST YEAR. IT IS STICKY TO THE TOUCH AND FEELS LIKE YOU ARE TOUCHING THE BACK OF SOME KIND OF TAPE. EVERYTHING STICKS TO IT AND IT IS EXTREMELY HARD TO CLEAN. THIS PROBLEM HAS GOTTEN WORSE OVER THE COURSE OF CALENDAR YEAR 2014. MY CAR DOES STAY OUTSIDE, SO PROBABLY DOES GET MORE SUN THAN IF IT STAYED IN A GARAGE; HOWEVER, A DASHBOARD SHOULD NOT START TO MELT JUST BECAUSE A CAR HAS BEEN OUT IN THE SUN. I HAVE PUT NO TYPE OF CLEANER ON THE DASHBOARD EXCEPT FOR MAYBE AN OCCASIONAL WIPE DOWN WITH ARMORALL (A PRODUCT THAT SHOULD NOT CAUSE THIS SITUATION). THE MORE THE DASHBOARD MELTS AND GETS STICKY, THE MORE I HAVE NOTICED A BRIGHT GLARE COMING OFF OF IT, WHICH I AM CONCERNED COULD CAUSE SOME VISIBILITY ISSUES WHILE DRIVING THE CAR. I KEPT MY PREVIOUS TOYOTA FOR OVER 10 YEARS, AND NEVER HAD AN ISSUE LIKE THIS. I BELIEVE THIS IS A DEFECT WITH THIS MODEL CAR AND THAT TOYOTA SHOULD DO THE RESPONSIBLE THING AND FIX/CORRECT THIS PROBLEM FOR PEOPLE WHO ARE EXPERIENCING THE SAME ISSUE. *TR