NHTSA Complaint #10644005 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10644005
Vehicle 2012 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I PURCHASED THIS FORD ON SEPT 22, 12... IT HAD 83 MILES ON IT.. I AM THE ONLY OWNER. SINCE THEN ITS BEEN IN THE DEALER FOR SERVICE OVER 10 TIMES. I AM ON MY (3)THIRD CLUTCH SYSTEM TO STOP THE SHUTTER AND LOUD NOISES IT MAKES. THE LAST CLUTCH WAS INSTALLED ON SEPT 23, 14. AND AFTER A WEEK ITS BACK TO ITS SAME JERKING/SHUTTERS AND THE NOISE IS LOUD WHEN YOU MAKE TURNS. ITS REALLY NICE WHEN I TRY TO GET A BUYER TO TEST DRIVE IT. I PRAY IT DOES NOT MAKE A NOISE DURING THE TEST DRIVE. AND, THE FRONT SHOCK SUSPENSION MADE CRUNCHING NOISES AT LOW SPEEDS ON UN-EVEN ROAD SURFACE. (LIKE DRIVING IN AND OUT OF DRIVE WAY AND IN PARKING LOTS). AND, THE WAY TO FIX THE FRONT SUSPENSION.... THE FORD SERVICE TIGHTEN THE FRONT END DOWN. AND. BELIEVE ME YOU FEEL EVERY IMPACT OF THE BUMPS. FORD PUT OUT A PAPER THAT THE SERVICE PEOPLE GAVE US THE 1ST TIME WE WHEN IT. THE CAR NEEDS TO LEARN YOUR DRIVING PATTERNS. AND THE MOST RESENT ONE IS THE CAR MIGHT DRIVE LIKE A MANUAL/STANDARD CAR- WITH JERKS.. AND MAKE NOISE. THIS IS THE TRANSMISSION. THIS WOULD BE NICE TO HAVE THIS INFO. HANDED TO ME BEFORE I PURCHASED THE AUTO AND THEN I COULD MAKE A GOOD CHOICE IS THIS PURCHASE. BUT THE INFORMATION WAS GIVEN TO ME WHEN I HAD ISSUES WITH THE FORD. ANY, BUYER READ OTHER DRIVERS COMMENTS. AND, IF YOU REALLY LIKE TO BUY THE FORD FOCUS. GET THE MANUAL ONE. IT HAS NO.... ISSUES BECAUSE YOU SHIFTING MANUAL TRANSMISSION. AND NOT HAVE THE ISSUES WITH THIS AUTO CLUTCH. AND, THE 2013 TO 2014 HAVE THE SAME ISSUES AS THE 2012. FORD JUST CAN'T GET THE PROBLEMS FIXED OR THEY DON'T WANT TO CORRECT THE ISSUES ON THE FOCUS.. *TR

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