NHTSA Complaint #10643963 — 2013 FORD ESCAPE

MY 2013 FORD ESCAPE KEEPS SHUTTING OFF WHILE IN MOTION AND ALSO WHEN STOPPED AT A STOP SIGN OR STOP LIGHT. HAS HAPPENED SEVERAL TIMES AND STARTED SOMETIME IN JUNE, 2014. HAPPENS REGARDLESS OF HOW SLOW OR FAST I AM MOVING IN THE VEHICLE. TOOK VEHICLE INTO MY LOCAL SERVICE DEPARTMENT FOR A SCHEDULED CHECK UP AND MENTIONED THE ISSUE AND THEY COULD NOT FIND ANYTHING WRONG. THE PROBLEM CONTINUED. CALLED FORD CORPORATE IN SEPTEMBER AND LOGGED A FORMAL COMPLAINT. THEY SAID THERE WAS NOTHING THAT COULD BE DONE UNTIL PARTS BECAME AVAILABLE. THEY COULD NOT SEND APPROPRIATE PARTS UNTIL THEY COULD FIGURE OUT WHAT IS GOING WRONG. THEN THEY SAID A RECALL WOULD BE ISSUED THE END OF SEPTEMBER AND PARTS WOULD BE AVAILABLE FOR FIXES THEN. CALLED LOCAL FORD SERVICE ON 10/10/2014 AND THEY CLAIM PARTS STILL HAVE NOT COME AND COULD BE ANOTHER WEEK. THIS SAME ISSUE SEEMS TO BE HAPPENING TO OTHER 2013 MODELS AROUND THE COUNTRY. FORD HAS BEEN VERY SLOW ABOUT ACKNOWLEDGING BUT WHEN PRESSED THEY SEEM TO GIVE PARTIAL ACKNOWLEDGMENT BUT STILL NO PROMISES. THIS IS A DANGEROUS ISSUE FOR DRIVERS. CAN SOMETHING BE DONE? IS FORD GOING TO BE ALLOWED TO LET THIS GO ON UNTIL SOMEONE HAS A SERIOUS ACCIDENT OR DIES? *TR