NHTSA Complaint #10643647 — 2014 AUDI Q5

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10643647
Vehicle	2014 AUDI Q5
Component	SERVICE BRAKES
Date of Incident	October 1, 2014
Date Filed	October 9, 2014
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

BRAKE ROTORS AND PADS NEEDED TO BE REPLACED AT 18,000 KM , WE WERE TOLD THAT THE PROBLEM WAS THAT WE WERE USING CRUISE CONTROL AND THAT WORE OUT THE BRAKES . BRAKES WE PULSATING AND GRINDING . INSPECTION REVEALED THAT THE ROTORS WERE HOT SPOTTED AND A LOT OF MATERIAL WORN OFF THE ROTORS AND PADS . WE ARE NOT AGGRESSIVE DRIVERS AND TREATED THE CAR WITH UTMOST RESPECT . AUDI MADE US PAY FOR NEW ROTORS AND PADS . AUDI SAID IT WAS NOT COVERED UNDER WARRANTY . I DRIVE A GM THAT HAS NEVER NEEDED BRAKES BEFORE 100,000 KM .AUDI NAILED US FOR 400.00 FOR 2 ROTORS AND PADS . *TR

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