NHTSA Complaint #10643433 — 2007 MAZDA MAZDA3 ENGINE

Complaint Details

ODI Number	10643433
Vehicle	2007 MAZDA MAZDA3
Component	ENGINE
Date of Incident	October 5, 2014
Date Filed	October 8, 2014
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DC

Consumer Description

WHILE DRIVING MY CAR TO TURN INTO THE SHOPPING CENTER PARKING LOT, THE STEERING WHEEL LOCKED UP AND WAS VERY STIFF. AT THE SAME TIME THE ENGINE SHUT OFF AND ESSENTIALLY CAUSING MY CAR TO STOP IN THE MIDDLE OF THE PARKING LOT. ALL ENGINE, POWER, AND BATTERY LIGHTS FLASHED ON AND OFF AT THE SAME TIME. I ENDED UP PUTTING THE CAR IN PARK TURN OFF THE CAR WITH MY KEY AND THEN RESTARTING IT AGAIN. AFTER RESEARCHING I SAW THERE WAS A RECALL FOR MY MODEL AND YEAR, WHEN I CALLED THE CUSTOMER SERVICE DEPARTMENT THE REP NOT HAVING ANY NOTICE FOR A RECALL FOR MY TYPE OF MODEL AND DID NOT HONOR THE RECALL THAT I HAD MENTIONED TO HIM. I AM NOW HAVING TO LOOK OUTSIDE OF MY MEANS IN ORDER TO PAY FOR THIS ISSUE. *TR

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