NHTSA Complaint #10643306 — 2010 VOLKSWAGEN TOUAREG

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10643306
Vehicle	2010 VOLKSWAGEN TOUAREG
Component	ENGINE
Date of Incident	October 2, 2014
Date Filed	October 8, 2014
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE TRAVELING APPROXIMATELY 55 MPH ON A HIGHWAY THE VEHICLE SUDDENLY LOST POWER/TURNED OFF. THERE WERE NO WARNING LIGHTS, NO NOISES, NO VIBRATIONS, NO SIGNS OF ANYTHING. VEHICLE STALLED AT FREEWAY SPEED AND IT HAD TO BE TOWED TO VW DEALER WHERE I WAS INFORMED THAT THE HIGH PRESSURE FUEL PUMP (HPFP) HAD FAILED. THERE WAS NO SIGN OF MIS-FUELING (NO GAS IN TANK WHEN TESTED), CONTAMINANTS ARE UNKNOWN. IT SEEMS THAT THE HPFP IS NOT DESIGNED TO PERFORM WITHIN THE TOLERANCES NECESSARY TO OPERATE SAFELY AND RELIABLY ON 'PUMP FUEL' AVAILABLE TO CONSUMERS; IT IS MECHANICALLY DEFECTIVE AND CLEAR AND PRESENT DANGER TO HIGHWAY SAFETY. REQUEST ENGINEERING ANALYSIS. *TR

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