NHTSA Complaint #10643040 — 2014 FORD FUSION

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10643040
Vehicle	2014 FORD FUSION
Component	STRUCTURE
Date of Incident	August 19, 2014
Date Filed	October 7, 2014
Mileage	16,927 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

HEADLINER IS FALLING DOWN AND BLOCKING DRIVER'S VIEW OUT THE REAR WINDOW. CAR HAD 3 ATTEMPTS AT A REPAIR, INCLUDING A "ROBUST" REPAIR BY FORD ENGINEERS, HOWEVER THE PROBLEM PERSISTS AND IS A SAFETY CONCERN. DEALERSHIP ADVISED THAT FORD IS UNWILLING TO REPLACE THE HEADLINER AS PROMISED, DUE TO UNAVAILABLE PART AND THE FACT THAT IT WILL HAPPEN AGAIN. WE WERE TOLD THIS IS A PROBLEM WITH OTHER FORD FUSION VEHICLES. *TR

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