NHTSA Complaint #10641943 — 2011 FORD FIESTA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10641943
Vehicle	2011 FORD FIESTA
Component	STEERING
Date of Incident	March 19, 2013
Date Filed	October 7, 2014
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

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