NHTSA Complaint #10641831 — 2010 MERCURY MILAN

TRAVELING TO ARMY NATIONAL GUARD DRILL DURING THE EARLY MORNING HOURS IS WHEN THIS OCCURED. I WAS GOING SPEED LIMIT WHILE TURNING RIGHT ONTO AN ONRAMP WHICH LEADS TO THE HIGHWAY. THERE WAS A WEIRD VIBRATION IN THE STERRING WHEEL AND IT FAILED AND COULD NOT BE TURNED BACK FROM THE RIGHT POSITION. I AM STRONG AND I COULD NOT MOVE IT. THIS MALFUNCTION CAUSE MY CAR TO SMASH INTO A TREE. I WAS KNOCKED OUT, HEAD INJRUY, AND VERY BAD BACK/SHOULDER INJURY. I WAS TAKEN BY 911 TO THE HOSPITAL AND I HAVE BEEN TREATED FOR MULTIPLE THINGS. FORD IS YET TO REPOND TO ANYTHING OR TO OFFER SOME SORT OF SETTLEMENT FOR THIS WHICH IS ABSOLUTLY THEIR FAULT. I HAVE GOT A LAWYER TO KEEP SENDING DEMANDS TO FORD. NOW, I SAW ON THE NEWS THAT THIS IS ACTUALLY A PROBLEM THEY ARE NOW FINDING OUT ABOUT AND CLAIMING NO ONE HAS BEEN SERIOUSLY HURT FROM IT...WELL THIS IS NOT TRUE AS I DID. I AM ALSO SEEKING A NEGLIGENCE CLAIM BECAUSE A WEEK PRIOR, THEY REPLACED A FAULTY TRANSMISSION IN MY CAR WHICH ALSO COULD HAVE LEAD TO THIS. HOPEFULLY YOUR AGENCY DOES SOME SERIOUS INVESTIGATION. *TR